Hawaii Cruise Accessibility
Travelers with special needs are provided with extensive assistance with Pride of America’s Hawaii cruise accessibility features.
Important information for travelers with special needs is provided online at the Norwegian Cruise Line’s website.
Please look through the information listed here. If you don’t find what you are looking for please call NCL directly.
They may ask you for your NCL reservation number before they can answer your questions.
Hawaii Cruise Accessibility Information
INCLUDED IN LINKED WEB PAGE
- SPECIAL ASSISTANCE LEVEL AND TYPE OF ASSISTANCE
- SPECIAL ASSISTANCE COORDINATORS BEFORE AND DURING YOUR CRUISE
- ADVANCE NOTICE NEEDED
- GUESTS WITH MOBILITY IMPAIRMENTS
- GUESTS WHO ARE BLIND OR HAVE LOW VISION
- SERVICE DOGS
- GUESTS WHO ARE DEAF OR HAVE LOW HEARING
- OTHER NEEDS OR CHALLENGES
Hearing Impaired Cabins:
Closed captioning on television.
Flashing lights for emergency alarm, phone ringing and door knocking.
Portable kit and pager for announcements while out of cabin (on request).
Request a sign language interpreter:
Email AccessDesk@NCL.com (US only)
Include in your email, on the subject line, your name, cruise date, reservation number(s).
Online Check in: https://www.ncl.com/oci
Guests With Hearing Loss
At Norwegian Cruise Line, we will attempt to provide our Deaf or Low Hearing guests with an enjoyable cruise, which means making every attempt to make the technology available to assist Deaf and Low Hearing guests during your Freestyle cruise experience.
We strongly encourage Deaf or Low Hearing guests to contact the Access Desk prior to cruising so that your specific needs can be discussed prior to your cruise.
Many different options are available prior to the cruise and needs vary from guest to guest.
For additional information, call (866) 584-9756 (voice), fax (305) 468-2171, or send an e-mail to firstname.lastname@example.org, or have your travel agent contact us.
Amenities and Services include:
Hawaii Pride of America Embarkation Day
Embarkation day meeting with staff member who will see to your accessibility needs during the cruise.
Hawaii Pride of America for Deaf Guests
The Sky, Sun and Pride of America have staterooms that are hard wired for Deaf and Low Hearing guests which includes a visual-tactile alert system to alert you if there is knocking at the door, telephone ringing, alarm ringing or smoke detection
On those vessels where rooms have not been hardwired, a portable kit is available upon request in your stateroom that includes a visual-tactile alert system to alert you if there is knocking at the door, telephone ringing, alarm ringing or smoke detection.
Individual and/or group emergency drills for all Deaf or Low Hearing guests upon request
Hawaii Cruise Accessibility Pagers
Pagers are available upon request on all Norwegian Cruise Line vessels to alert Deaf or Low Hearing Guests to vessel announcements and a manual for same can be provided in advance.
Assistive listening devices are available on many vessels in the main theatre through the Guest Service Desk.
Hawaii Cruise Accessibility Close Caption Television
Closed-captioned televisions are available for your state room.
Closed-captioned movies are available on the ‘New Movie Release’ channel. A DVD player may be requested if a guest wishes to bring their own DVD movies from home.
Sign language interpreting services may be provided for Deaf guests if that is their primary means of communication.
A request for sign language interpreting should be made with the Access Desk at the time of booking through the Special requirements Information Form that can be obtained from the Access desk, but no later than 90 days prior to sailing.
Requests are subject to a number of considerations, including but not limited to, the availability of interpreters and cabin space.
Hawaii Cruise Accessibility Sign Language Interpreters
Sign language interpreting services may be provided on cruises that depart from and/or return to the U.S. Please make every effort to contact our Access Desk well in advance of your cruise – at least 90 days for interpreters. A request for an interpreter with less than 90 days’ notice may still be granted but cannot be guaranteed.
Hawaii Cruise Accessibility TTY Phones
TTY Phones are available onboard all ships except Norwegian Spirit that use handy phones and text messaging. The guest can request that the phone in their room be replaced with a TTY phone and this will enable them to communicate with the Guest Services Desk staff by teletype.
Hawaii Cruise WiFi Available Onboard for a Fee
Stay Connected at Sea Onboard Internet
Stay connected while at sea and share your vacation moments with friends and family back home.
With Wifi signal throughout the ship, you can enjoy Internet access with your choice of value Internet Packages.
Measured use is available onboard or pre-pay for unlimited use.
Unlimited Wi-Fi Package
Online price per day
$29.99 USD* Onboard price
Save up to 15% when booking online
This Unlimited Wi-Fi package gives you access to unlimited web surfing, email access, social media access, all apps.
This package does not allow streaming.
The rate provides service for only on one device at a time.
DINING & BEVERAGE PACKAGES
SPECIAL OCCASION PACKAGES
SPA THERMAL SUITE PACKAGE
For additional information, call (866) 584-9756 (voice), fax (305) 468-2171, or send an e-mail to email@example.com.
For Hawaii cruise accessibility equipment “Special Needs Group” is the exclusive mobility, oxygen, and wheelchair rental equipment provider for Norwegian Cruise Line.