cruise travel cancellation policies Cruise cancellation insurance

cruise-cancellation-policies

Cruise Travel Cancellation Policies

Let’s take a closer look at our cruise travel cancellation policies, and protect your investment with a “Cancel for and Reason” travel insurance coverage when booked with Pleasant Holidays or Norwegian Cruise Lines.

Cancel For Any Reason Waiver (provided by Pleasant Holidays)*:

Our comprehensive cruise protection plan offers benefits, coverage, and assistance services at affordable rates. Cruise packages booked through Travel Guide to Hawaii are provided by Pleasant Holidays.

You can change or cancel your vacation package at any time prior to departure. 

The cost of the insurance is based on the value of the package and will cover unexpected costs throughout your travel dates.

contact-Rose-your-travel-consultant

Contact Rose, I will be your Hawaii travel consultant for Norwegian Cruise Lines. Call or text me at 808-330-6865.

Cruise travel cancellation policies, when included in your package, cover your flights, hotels, and cruise.

For more information about cruise travel protection plans click here.

I highly recommend that every guest purchase travel cancellation insurance coverage.

How Pleasant Holidays reimburses under this Waiver:

If you cancel your cruise before the scheduled departure, for any of the specified reasons listed under Part A of the plan documents, Pleasant Holidays will reimburse you in cash.

If you cancel and your reason is not covered you will receive a Future Travel Credit that can be used for any destination, land or cruise, that is served by Pleasant Holidays.

NCL Cruise Travel Cancellation Policies

Standard Policy: 75% to 90% credit for a future sailing depending on the policy you select at the time of booking.

Norwegian Cruise Line will provide guests who cancel for a non-covered reason with a future cruise credit equal to 75% of the non-refundable cancellation charge to use on their next cruise with us.

For guests who upgrade to BookSafe Platinum Protection, this credit is increased to 90% of the non-refundable cancellation charge.

Insurance coverages are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies.

The benefits provided in this program are subject to certain restrictions and exclusions including the Pre-Existing Condition Exclusion. Please read this brochure in its entirety for a complete description of all coverage terms and conditions.

Onboard Customer Care

It is NCL’s goal that you enjoy your Freestyle Cruise experience. The crews in all areas of the ship will provide you with the highest standard of service.

Norwegian has a guest satisfaction program onboard designed to handle any concerns. All issues are handled by guest services quickly and efficiently.

Shore Excursions 

You can book your shore excursions early for the widest selection and most convenient departure times.

For complete tour descriptions and to pre-purchase, please visit www.ncl.com/excursions.

Cruise around the Hawaiian Islands

Oahu Hawaii Map

Island of Oahu

The Pride of America ports in Honolulu with departures every Saturday to cruise around the Hawaiian islands.

A pre or post-hotel on Oahu is an added adventure for your first and last stop on the Island of Oahu.

Oahu is the business center of the islands and the main shipping port for the State of Hawaii.


maui-hawaii-map

Maui

Enjoy 2 nights and 1 full day in Port on the east shore of Maui.

Rent a car and drive yourself or arrange for sightseeing activities.

Tours are available or you can rent a car for sightseeing.

Map of Kauai Resorts Hawaii

Kauai

Your stay on Kauai includes 1 overnight stay in port at Lihue.

Upon departure from the port in Lihui Kauai the ship cruises along the Napali Coast during daylight hours for spectacular views of the rainforest and mountains.


big-island-hawaii-map

Big Island Hawaii

The Big Island’s proper name is the Island of Hawaii.

The ship will port for 1 day in Hilo where you can visit the Kilauea Volcano by car or tour, then cruise overnight to arrive in Kailua Kona Town on the Kona Coast which is famous for its coffee farms and sports fishing.


Hawaii-cruise-itinerary-map

Online Check-In

https://www.ncl.com/

Complete the “Online Check-In” form at least 24 hours prior to departure or at the time of boarding.

Final Boarding Time Policy

All guests must be on board the ship, at every port, no later than one hour prior to the departure time noted on their cruise documents.

Ground Transportation

Ground Transportation is available for purchase on all Air/Sea and Cruise-only reservations. Transportation requests for the cruise-only guests will require the guest’s independent air information.

TSA Requirements

TSA requires your full name as it appears on your passport, those without this information, you can be denied boarding the aircraft.

REAL ID Act

The new airline travel restrictions will take effect in 2018 for U.S. citizens traveling by air domestically.

To find out if your state is in compliance, please visit the Homeland Security Website for more information, including other acceptable forms of identification, please visit the TSA website.